Chelseatech Support: Platinum Service Plan

Chelseatech Support: Platinum Service Plan

Chelseatech Support: Platinum Service Plan

Price: $460.00

Quantity in Cart: None


This product combines upgrade protection with implementation assistance.
 
Upgrade Protection: Implementation assistance:
   
  • This applies only to schedulers and viewers.
  • Download all the latest features we have developed for one year.
  • Match latest version of Crystal: If you upgrade to a later version of Crystal Reports and if we have developed a version of our product to support that version of Crystal, you may download it at any time during the year.

Exclusion:

Upgrade protection applies to viewers and schedulers. If you have both viewers and schedulers, this plan will apply to one of them (you can purchase additional upgrade protection for the other).

This provides assistance for new installation. Additionally, it includes one unit of upgrade protection.

We will help you implement our product without going into comprehensive consultancy. Although we cannot guarantee to find a solution in a specified timeframe, we will use our many years of experience to assist. We understand that time is often critical; we will work quickly and efficiently to solve your problem.

Exclusions:

  • Third party software integration, because we may not be familiar with your software.
  • Database client installs, because we may not be familiar with your software.
  • Network permissions, because this depends on your system of passwords and permissions.
  • Network troubleshooting, because this falls under the purvey of network administration rather than software product support.
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