| We offer consultancy services for issues beyond product implementation and also issues not related to Chelsea Technologies products. One of those is the software product move. We do that on a flat fee basis. |
The flat fee assumes a certain scope of work.
- If we are brought into an existing move project that isn't working, this is a move problem consultancy. If we find that the move problems are due to issues that exceed the scope, we will let you know rather than pretend we're fixing those issues. For example, the apparent move malfunction might be due to a database problem rather than the move itself.
- If we are brought in to perform the move, that does not include handling firewall configurations, server administration, or similar systemsadministrator work. We will let you know what these issues are, but actually solving them is not covered by the move fee.
So this product does not provide services such as:
- Solving issues not directly related to the move.
- Crystal Report design.
- Assistance with formulas.
- Crystal Reports tutorials.
- Personnel training.
- Database modification work.