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Browse Help Topics |
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| Your business is very important to us--and to the various people who work with us to bring you the best products and services. For support, contact mark@crystalkeen.com. |
| Note that e-mail works much better than calling. Which is why there's no phone number here. |
You can best help us help you, by doing the following:
- State the problem, clearly and succinctly.
- Type in sentence case, not all caps (shouting) or all lower case (hard to read).
- If asking about a purchase already made, include your receipt (which came via e-mail).
- Use a good subject line. We get over 1,500 e-mails each day. Help us quickly tell yours from spam.
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| We normally reply within the hour if it's "regular business hours" in the Midwestern USA. |
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