Mindconnection, LLC created this security statement to demonstrate our firm commitment to security.
This site has security measures in place to protect you against the loss, misuse or alteration of the information under our control.
We have restricted physical access to our building, an armed guard on site, an elaborate security system, restricted access to our computers, and a working relationship with the police department in a low-crime area that has additional security measures.
So, it's not likely someone will break in and steal information about you. Or survive, if they do.
We do not leave any computer logged in unattended. Further, we use dynamic IP addresses for our Internet access, so every time we log on, we are somebody new--this is very frustrating to a hacker. All this is just for the non-sensitive information.
Our shopping cart information exists at a data center even more secure than our headquarters. We have passed muster with http://www.geotrust.com to have a Secure Socket Layer with our company name on it.
People are sometimes concerned about doing transactions online:
- When I enter my information on your forms, is that information safe?
- I worry about sending information over the Internet.
- I feel safer giving information over the phone.
Here are answers to those concerns:
When I enter my information on your forms, is that information safe? Yes. Any browser that changes from an http to an https is encrypting your data. That means your credit card number changes from a usable number to sheer garbage nobody can read without an encryption key.
I worry about sending information over the Internet. If you use a credit card at all, your information goes over the Internet with every transaction. That's because the method of getting credit card data from the terminal (at a restaurant, grocery store, hardware store--it doesn't matter) to the data center where the data are processed is to send it over the Internet. This has been true for a very, very long time.
I feel safer giving information over the phone. If you give your information over the phone, you are adding an unsecured communication layer on top of a secure one. Your browser is secure. Your phone is not.
While many people fear Internet fraud, it simply is not a significant threat to consumers or business customers.
One reason why is the quick detection inherent in the electronic world. Another is the electronic world has security measures such as 128-bit encryption--common among secure e-commerce sites (such as crystalkeen). The US Navy tried to break a 128-bit encrypted message, using a supercomputer. After 6 months, they just gave up.
The median loss via electronic fraud or identity theft is $500, and the limit for quickly-reported (or quickly-detected) credit card fraud is $50. Who pays for the remainder of any losses? Online merchants. We merchants have a strong interest in reducing fraud. This helps you, and it helps us. While your personal losses are very limited, we merchants have full liability with zero protection.
But don't use the possibility of your losing $500 as a "reason" to avoid electronic transactions. Consumers who are defrauded by paper means (lifted checks, photographed credit cards, stolen wallets, unshredded receipts recovered from the trash) typically lose $4500 to identity thieves.