Close Window
You are here: Online Shopping >> Payment Info
Help Topics

Checkout Help
Delivery
Payment Info
Privacy
Refunds
Security
Support

Contact Customer Support
We recognize that not everybody can pay by credit card or PayPal. Thus, we provide other options:
  • Wire transfers.
  • P.O.s followed by invoice and check or money order.
  • Purchase Order Terms.

Wire transfers. Yes, we do wire transfers. We handle these manually, on a case by case basis. Contact us for details at mark@crystalkeen.com.

Purchase Orders. Many of our customers need to purchase via Purchase Order. We are happy to have such customers. To purchase using a PO number:

  1. Proceed through checkout, as though you were using a credit card.
  2. For Bill To, enter the e-mail address of your Accounts Payable Department (or someone in it).
  3. On the page that asks for your payment method, select "Purchase Order" and use your PO number.

We don't need to see your actual PO, so don't worry about sending it.

Purchase Order Terms

Period Fee
After 20 business days 3% of order total
After 30 business days 5% of order total
After 45 business days 10% of order total

If you're wondering why we don't use traditional terms like "net 20" it's because we give the discount upfront rather than inflating the price to penalize customers who pay promptly and carry the ones who don't. If you have special circumstances, let us know and we'll try to work something out.