| Problem |
Solution |
You tried to add an item to your cart, and nothing happened. |
Look at the very top of the page. See the little shopping cart?" Click there. Now, adjust the quantity to be what you need it to be, and click on the "Update" button. Then, click on "Checkout." |
You clicked on "Checkout," and you keep coming back to the same screen that has your account information, order information, or whatever the &#$%! that is that keeps showing up.>
|
Page down. See the button that says "Continue?" Click there.
|
I selected my credit card, but nothing happens. |
There's that "Continue" button thing again. Look at the bottom of the page, and click on the "Continue" button. |
The system is rejecting my credit card! |
Make sure you have all of your information entered in correctly.
- Your name should appear the same way it does on your credit card, and the billing address you enter should match the billing address for your credit card.
- Look for spaces at the end of entered information. Especially your credit card number
But the #1 cause of this is "over limit." Please contact your credit card company if you get a credit card rejection after verifying your information. |
I called and got no answer. |
Sorry about that. We can be in only so many places at one time.
E-mailing us (see above) is usually the fastest way to reach someone here. If your matter is urgent, try calling again. If you leave a message, speak loudly and distinctly so we can get your name and phone number the first time. |
