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If you don't find the answer here, contact mark@crystalkeen.com.
Problem Solution
I added an item to the cart, and nothing happened. Look at the top of the page. See the little shopping cart?" Click there to see the cart contents.
I clicked on "Checkout," and keep coming back to the same screen that has my account information, order information, or whatever the &#$%! that is. Page down. See the button that says "Continue?" Click there.
I selected my credit card, but nothing happens. There's that "Continue" button thing again. Look at the bottom of the page, and click on the "Continue" button.
The system is rejecting my credit card! Make sure you have all of your information entered correctly.
  • Check the country, state (or Other State) in the Bill To area (click the box to open it, if it's not open).
  • Look for spaces at the end of entered information. Especially your credit card number
The #1 cause is "over limit." Please contact your credit card company if you get a credit card rejection after verifying your information.
I called and got no answer. Sorry about that. We can be in only so many places at once. E-mailing mark@crystalkeen.com is usually the fastest way to get help.