About Us

We have been in business since 1997, and are here to stay.

Contact Us: mark@crystalkeen.com. E-mail will get you intelligent results faster than a phone call will.

• Product Support Policy: We stand behind our products. We don't let customers twist in the breeze.
• Product Return Policy: We handle this on an individual basis. We really do want you to be happy with your purchase.
• Who we are: Crystalkeen is a subsidiary of Mindconnection and a joint project with Chelsea Technologies. You can find full information about Mindconnection at http://www.mindconnection.com/aboutus/. The principal of Mindconnection is Mark Lamendola, IEEE Region 5 Outstanding Member of 2002. You can find out about the IEEE at www.ieee.org. Crystalkeen does work with other vendors of third-party Crystal Reports products. It's not easy to be included in the product offerings of this site.
• Export restrictions: We are bound by the export restrictions of the governments of the United States, New Zealand, and Australia. We welcome international sales to the allies of our countries.
• Our relationship with Business Objects: We are an approved third-party developer, and we work closely with people inside the Crystal Reports group. We strictly adhere to the licensing requirements that allow us to be third-party developers. This is also true of the vendors who work with us. We will not undermine Business Objects or cheat on license agreements. They are well aware of the value we add to their installed base of customers and they are happy we are in business.

Who are vendors are

You'll notice a year at the end of each introduction. That's the year in which we began working with that particular vendor. All of these vendors have input into what you see here on Crystalkeen, though the main driver is Chelsea Technologies.

• Access2Crystal continues to improve its flagship product. This company is very aggressive in its efforts to make it easy for you to transition from Access reports to Crystal Reports. If you think such a project is daunting, you're right. But with this company's products, you can turn a potential fiasco into a resume-building success story. 2004.
• Chelsea Technologies is a New Zealand company well-noted in the Crystal Reports user community. The firm has a long and respected history. We have been working with them since 1999. One of the principals, Bruce Ferguson, is a personal friend of the principal of Mindconnection. They know each other through Mensa, and yes, have spent time together in real space not just online. Bruce has contributed heavily to the Crystalkeen Website. 1998.
• Cortex Systems is an Australian company working with Mindconnection. Cortex is also highly respected in the Crystal Reports community. 2000.
• Milestone is a Canadian company that has pioneered the process of making Crystal Reports accessible to an international audience. If you value diversity and must provide reports in multiple languages, you will find Milestone products extremely valuable. 2004.
• Recrystallize is an American firm working with Mindconnection. Recrystallize is also highly respected in the Crystal Reports community. 2000.
• SoftLang is an international company that makes international report translation preparation tools for Crystal Reports. 2006.
• Three D Graphics is a United States company, located in Silicon Valley. Their product line focus in on enhancing graphical capabilities of various products. Crystal Reports is one of those products.