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Cost Justification
Sure, you know you need these tools. The
problem is getting past the bean counters and the restrictions they work
under. While our products are certainly
value-priced, they aren't free. And that means you need to get approval for
capital or expense funding.
Here are 10 tips:
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Talk in terms of company benefits.
This means don't go into detail about how a purchase will save you
time and effort. Instead, focus on how it will save the company money.
Certainly, Crystal Reports that are timely and accurate save a lot of
money. You can talk to a few end-users to develop some figures as to how
much money you are saving with one of our products.
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Identify, and push, hot buttons.
What is most important to your managers and others who will approve or
reject your request?
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Capitalize on trends. Know
what is coming in your company's operations, product offerings, and
other areas that may affect (or be affected by) your proposal. To find
out, just ask the key people in those areas. For example, you may want
to find out if the Widget X is coming out in a new version or if there
is a marketing push planned for Widget Y. If so, then think of the
Crystal Reports the people involved in these things might need and what
the benefits of the proposed purchase mean to them.
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Use the right financials. Too
many requests talk about "payback," when the beancounters want
to know about NPV. They want to know this, because NPV helps them
maintain cashflow--the lifeblood of the company. Ask your controller or
accountant for help, if you don't understand how to generate NPV
figures. You can also find a free tutorial on NPV in the Microsoft Excel
help menu.
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Use verifiable numbers.
Capital requests that take guesses at the financial value of the
proposed purchase often come out with compelling math as to the value of
the purchase. Unfortunately, the numbers behind the math don't add up.
And that means the whole proposal--and the person making it--lose credibility.
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Use an executive summary. This
is a one-page cover sheet that provides a "thumbnail" of your
proposal. It should tell the purpose, have a paragraph about the
benefits, and give the key financial parameters (IRR and NPV).
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Write tight. Look through the
body of your proposal for wordiness, repetition, adjectives, and
fluff--try to eliminate all of these. The tighter your writing, the more
power it has and the more likely folks will read and understand it.
Otherwise, you risk having them run screaming toward the nearest
wastebasket.
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Eliminate judgment statements.
Present the information objectively, and you imply the reader is
intelligent enough to understand it. Make claims about something is
"essential," "imperative," or "a no brainer,"
and you imply the reader is stupid. Not the best way to get that reader
on your side. Don't use superlatives, and don't "gild the
lily."
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Use the active voice. This
increases understanding and retention of the information, while avoiding
putting the reader to sleep. It also shows you have confidence in your
proposal and it increases clarity dramatically over the passive voice.
For a free tutorial on this basic writing strategy, see: http://www.mindconnection.com/library/writing/activevoice.htm
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Use the recommended format. If
your company doesn't have a standard format, ask your accounting person
who handles these for a copy of a funding request or two that did well,
plus suggestions on format. While you're at it, ask for any other advice
that might be helpful--what you gain from this experience just might
amaze you. Be sure to express your thanks, and to show your team spirit.
Also, do not argue with any "requirements" given during this
exchange. You are asking how to succeed, not how to minimize your
efforts.
If you follow these 10 tips, you will
stand a very good chance of having your request for funding approved. We do
offer assistance on a case by case basis. For that assistance, please
contact mark @ crystalkeen.com (remove the spaces for that address to work). This article is copyrighted by Crystalkeen, Mindconnection, and Chelsea Technologies Ltd.
It may be freely copied and distributed as long as the
original copyright is displayed and no modifications are made to this
material. Extracts are permitted. The names Crystal Reports and Seagate
Info are trademarks owned by Seagate Software. |